Contact Me
Who We Are Is Important To You
And You’re Important To Us
The 'Peek-A-Boo' tree. It sits on a knoll. Lean against it and you can see forever!
Do you ever wonder about the people behind the business? You should, because who they are and what they think of you affects the way you’re treated.
We love what we do and where we live.
I’m Carol Jones, ex market research consultant and I’m responsible for getting the products to you.
I’m a hands on Director of Sales and Marketing. I take your order, process it and take it to the post office.
I also listen to what you have to say. And your chit chat has transformed the way I do things.
The Two Of Us
Victor Pleshev, my partner, is an architect and designs all our products.
He has a different eye to you and me.
His creations tick every box for being practical, functional, easy to use, with a significant point of difference.
Each one is not only beautiful to look at, but is a joy to use.
The Steps Leading To The Dam Garden
We live and work in rural NSW on 54 hectares. We have three dogs, a beautiful garden and an abundance of wild life.
All our products are made with love and care in rural Australia by men and women who have a disability.
Although we drive an eighty kilometre round trip to buy a litre of milk, we’ve managed to establish a thriving, world wide business working in the bush. And it’s all because of the people we deal with every day, people like you.
Our Springer Spaniel X, Feather, Fishing At The Dam
You continually inspire us with your help, support, good will and immense loyalty.
This is how we work:-
•All our products are beautifully packaged and come with an informative brochure.
•Orders are despatched promptly. If a product’s not available, we let you know.
Our Collie, Daisy Mae, With Her Favourite Toy
•Sending a gift? Let us do it for you. We include a personal note and package it with panache. It’s a world wide service and it’s free.
Need an extra brochure for you or someone else? Just ask us.
Plus:-
The Old Fashioned Australian Climbing Rose Lorraine Lea In Bloom On My Front Fence
My Old Fashioned Guarantee To You
I firmly believe you should never have to keep a product that’s faulty or doesn’t meet your expectations.
That’s why everything we make for you comes with a guarantee.
All of our products are made for you with love and care in rural Australia by men and women who have a disability and comes with a 12 Month Replacement Guarantee.
Victor and I have done everything we can to make sure we’ve designed and made them to withstand daily usage. They should not wear out within 12 months. If there is a problem, we pay the postage to have you send your product back to us and we pay the postage to send you a new one. You’re never out of pocket with a faulty product.
Each product is also guaranteed to please you. If you don’t like it for any reason, send it back and you’ll receive a full refund, including your postage and handling.
Our Rhodesian Ridgeback, Jake. He's A Genteel African Who Loves To Keep Warm In The Hay.
It’s always a pleasure to hear from you, so keep in touch.
Phone: (02) 6358 8511 Int’l: +612 6358 8511
Fax: (02) 6358 8510 Int’l: +612 6358 8510
Mail: Interface Pty Ltd Reply Paid 72986 Kandos NSW 2848 Australia
Address: 6026 Sofala Rd Ilford NSW 2850
Buttercups In October In The Dam Garden
A Few Wise Words
We’ve found that the internet can be a scary place. It’s hard to know who to trust. So with a little help from our customers and other web users we’ve put together a guide to help you evaluate sites.
Contact Details
How easy is it to talk to a real person? Are there phone and fax details or is it just email?
Italian Lavender And Vinca Jostling For Space In The Front Garden
Personnel Details
Do you know who runs the company, where they are and can you talk to them?
Information
Are they telling you everything you need to know to make an informed decision, or are they just trying to sell you something?
Attitude
Does the site make you feel at home, or is it just a corporate bunker? Do they want you as a customer, or just want a sale?
An Iris In Bloom Outside Our Front Door
Value for Money
Are you getting added value, like great service, or good advice, or excellent quality, or depth of experience? Or are you just getting the minimum possible?
Security
Are your purchase details secure? Are your personal details handled with care?
Guarantees
Do you have to prove fault and return goods at your expense, or is your word good enough? Does a refund include your original postage and are there admin charges?
The Gate To the Walled Garden
The Sure Fire Test
If you’re not sure, send them an email. Ask them a question and see how quickly they respond (it should be within 24 hours), and how well they answer your question.
You can Email Me here.
Read what our customers say at Good News.
Take care,
Carol
